[TIP] Looking for a decent issue tracking system

[Olemis Lang]

On Thu, Jun 18, 2009 at 9:56 AM, Michael Foord<fuzzyman at voidspace.org.uk> wrote:
> Yannick Gingras wrote:
>> Greeting Python Testers,
>>   the scope of my inquiry is a bit broader than just testing but since
>> testing is a major entry point for new issues, I assume that some of
>> you can help me find the tools that we are looking for.
>>
>> We are looking for an issue tracker that deals well with iterative
>> development.  The ideal tool will automatically compute our velocity
>
> One of our developers wrote a plugin for Trac that does this based on
> estimated and actual days taken which are put into tickets when they are
> closed.
>

Trac has a lot of plugins including some to support agile processes,
stats, estimation, metrics ...

>> and will automatically plan the next iteration given only priorities
>> for open issues.
>
> We don't do this but we do use a voting plugin for Trac which allows us
> to do a search showing tickets ordered by most votes.
>

This could be done using Trac Reports + (priority | votes | ...) or
custom plugins (perhaps your needs are very specific ;) BTW It
shouldnt be so hard to do it (Trac is very cool & simple for dev ;)

>> One alternative is for the tool to let the project
>> manager plan the iteration by hand but to warn him if he puts in more
>> stuff that can fit in the iteration given the current team velocity.

Probably a custom plugin should be needed here ;)

>> We are also looking for a way to have sub-projects and sub-tickets
>> that can be looked at independently but that will be summed up together
>> when looking at the higher level road-map.
>>
>> Trac offers some of these features with add-on modules but the
>> sub-project support is not very good.
>
> We handle sub-projects by having different 'Components' on tickets. Each
> ticket is assigned to a Component.
>

Trac supports subproject and subtickets and ticket deps using plugins
(some alts ;) so : What is it that you dont like about Trac
subprojects implementation ?

Perhaps asking at trac-users at googlegroups or searching the archive
will help u to get this done.

>>
>> On the other hand, both Trac and Redmine are very good if you only use
>> them as bugtracker.  I'm sure that there is a tool out there that is
>> booth good at a bugtracker and as a feature planner.

Recently there is an effort to add PM features [1]_ , but it's still
in Planning stage :-/

.. [1] Project Management Ideas
        (http://trac-hacks.org/wiki/ProjectManagementIdeas#Contributors)

-- 
Regards,

Olemis.

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